
Frequently Asked Questions
Question: I placed my order, but have not received it.
Since we offer innovative aircraft instruments, we often introduce new products for sale that are in the final engineering phase. Sometimes an engineering problem emerges in the final phase that delays our production runs. This means that if you are ordering a new product, we could be several weeks out from shipping.
We try to keep our product pages up to date with shipping information.
You are always welcome to send an email inquiring about your shipping date to support@radiantinstruments.com.
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What shipping methods do you use.
Currently we are only shipping by USPS Ground Advantage due to lithium batteries in our products.
Do you ship internationally?
We do not ship internationally, but our distributor, Aircraft Spruce does. Please order from their website at https://www.aircraftspruce.com/. Search "Radiant" and our instruments should pop up.
