Warranties, Refunds, Shipping
Warranty Policies
Products from Radiant Technology are are not designed to be used in applications where their failure would endanger safe flight or human life in any way. They are intended solely for use in VFR conditions. They are not certified to meet any Technical Standard Order, and are not produced under a Parts Manufacturing Authority (TSO / PMA). As a result, they are suitable only for use in experimental and ultralight aircraft, and in Light Sport Aircraft, if meeting the requirements of the respective manufacture.
WARRANTY
Your new Radiant Technology instrument carries a three-year warranty. Please contact us at info@radiantinstruments.com should your product need warranty service.
Out-of-warranty repairs are charged $50.00. Payment must be received before service begins.
International warranty service will be charged $50.00US for repairs, which includes return shipping after repair. Payment must be received before service begins.
RETURNS/
REFUNDS
Must be returned in new, resalable condition within 14 days.
Contact: support@radiantinstruments.com / Radiant Technology LLC, PO Box 20690, Wichita KS 67208.
SHIPPING
We are in the business of offering innovative aircraft instruments for light plane flying. As a result we often introduce new products for sale that are in the final engineering phase. Sometimes an engineering problem emerges in the final phase that delays our production runs. This means that if you are ordering a new product, we could be several weeks out from shipping. We try to keep our product pages up to date with shipping information.
As of December 2020, there are only two of us working Radiant instruments. We manufacture products in batches, and cycles take about a month. It is always best to order now and get on the list. We do charge your card at the time your order is placed.
We are now able to offer 2nd day UPS shipping on domestic orders, as well as USPS Priority Mail and an even lower cost First Class Mail. In some cases, we may need to revise you shipping amount, and will notify you by email of that change.
International Shipping: We ship internationally by USPS Global Express. We have a flat rate of $40.00. Other shipping methods may be used if you contact us for a quote.